SERVICE & SUPPORT

Comprehensive after-sales service and
Smart System Update Center

We provide you with professional technical support, software upgrades, warranty inquiries, and answers to common questions to ensure your device is always performing at its best.

Contact tech supportCheck service locations

Software Download and Update

A standardized, transparent, and efficient service system to ensure worry-free after-sales support for you

Product line Product Model File Description Updated date Operation
Motorcycle DiagnosisM400PRO Flagship System Upgrade Pack1. Added support for 2024 BYD/Tesla protocols; 2. Improved CAN-FD communication stability; 3. Fixed touch response issues on some models in extreme temperatures.Download
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Software Download and Update

A standardized, transparent, and efficient service system to ensure worry-free after-sales support for you

1. Start an application

Fill out your service request online or call the 400 tech support hotline

2. Troubleshooting

The technician checks the issue remotely and gives repair advice.

3. Quick Processing

Factory repairs or firmware upgrades, precise maintenance with professional tools

4. Service Delivery

The equipment will be returned after passing the test, and a satisfaction follow-up will be done.

Need help choosing a product or with technical support?

Leave your request, and we’ll get in touch with you as soon as possible.

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邮箱;553105541@qq.com
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