Enter your serial number to instantly check your device's warranty period and service status.
AUTO-TECH Always stick to the 'customer first' service philosophy. We provide comprehensive support for all genuine diagnostic equipment.
Warranty coverage. Whether you're in a busy repair shop or out on a remote rescue site, our service network will be there for you.
You provide timely spare parts replacement and professional technical support, minimizing downtime as much as possible.
All replacement parts are original AUTO-TECH certified to ensure the equipment stays stable.
Relying on our global network of authorized dealers, we provide after-sales support across regions.
The whole machine comes with a 12-month free warranty from the date of purchase. The core sensors and battery components enjoy an extended 24-month warranty.
Covers hardware failures caused by defects in materials or manufacturing processes. This includes things like screen failures, motherboard damage, connector malfunctions, and other non-human-caused damage.
We offer mail-in repair services, in-store repairs, and on-site support for major clients. Full logistics tracking is available, with fault repairs reported back within 72 hours.
1. General Provisions
This policy applies to all AUTO-TECH diagnostic series products sold in mainland China. Consumers can enjoy the three-guarantee rights with a valid purchase invoice and warranty card. The warranty start date is based on the date of the invoice.
Leave your request, and our tech support team will get in touch with you as soon as possible.
